What is Danatec's 'Same Day Shipping' policy?
Danatec will ship-out your order on the day they are received as long as the order is received before 2pm MST, Monday to Friday (with the exception of statutory holidays). Danatec cannot guarantee delivery times on shipments.

Do I pay the shipping?
Shipping and handling charges are added to each transaction. You may choose to have the items shipped collect by providing your courier account information, or choose to have the shipping and handling added to your purchase based on the method of delivery. Danatec® does not ship collect without a valid courier account number. A $2.00 handling charge is added to all orders.

What shipping methods are available?
Danatec® uses Expedited Parcel Post unless otherwise specified. Other options include:

I need to return a product.
If you wish to return materials, we will require the original invoice, and original packaging. Products may be returned up to 30 days after receipt date. Please contact our head office at 1-800-465-3366 or 403-232-6950 to obtain a Return Code. No packages will be accepted without one.

Do I have to order a copy of the Self-Teach for each person, or can I copy them?
Danatec®'s publications are protected by copyright and may not be reproduced by any means without written permission. All product prices are per unit.