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Ordering Questions

Do I pay the shipping?

Shipping and handling charges are added to each transaction. You may choose to have the items shipped collect by providing your courier account information, or choose to have the shipping and handling added to your purchase based on the method of delivery. Danatec® does not ship collect without a valid courier account number. A $2.00 handling charge is added to all orders.

What is Danatec’s “Same Day Shipping” policy?

Danatec will ship-out your order on the day they are received as long as the order is received before 2pm MST, Monday to Friday (with the exception of statutory holidays). Danatec cannot guarantee delivery times on shipments.



Customer Bill of Rights

  1. To expect polite, courteous service.
  2. To be the top priority of the moment.
  3. To expect all salespeople to know about their product and services.
  4. To complain about any shortcomings in our products, services or delivery.
  5. To compliment superior quality of our products and services.
  6. To expect Danatec® to stand behind its products and services.
  7. To expect any adjustments in products or services to be made in the most convenient manner.
  8. To expect accurate and efficient record keeping, despite the computer or other problems.
  9. 100% guaranteed satisfaction. We will exchange any product or refund your money within 30 days of purchase, without a hassle or fuss.

If you are not completely satisfied with your Danatec® experience please contact me directly at

1-403-723-3280 (Direct line) or 1-800-465-3366 (Toll Free).

Ronald J.E. Martin
President
Danatec® Educational Services Ltd.